Privacy Policy
Privacy Policy for First Hotels
First Hotels is committed to protecting the privacy of your information. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, use our services, or interact with us. This policy applies to users located in California and is intended to comply with the California Consumer Privacy Act (CCPA).
Information We Collect
We collect information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("personal information"). The categories of personal information we collect may include:
- Identifiers: Such as name, email address, postal address, phone number, IP address, account name, or other similar identifiers.
- Customer Records Information: Such as phone number and financial information.
- Commercial Information: Including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
- Internet/Network Activity: Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
- Geolocation Data: Physical location or movements.
- Professional/Employment Information: Current or past job history or performance evaluations.
- Inferences: Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer's preferences, characteristics, behavior, attitudes, etc.
How We Collect Information
We collect personal information from various sources, including:
- Directly from you: When you provide information through our website, such as when you fill out a contact form, register for an account, or submit a property listing.
- Automatically: When you browse our website, we collect certain information automatically, such as your IP address, browsing history, and device information, using cookies and similar technologies.
- From third parties: We may receive information from third-party sources, such as our service providers, partners, and affiliates.
Use of Personal Information
We may use your personal information for various business purposes, including:
- Providing our services: To facilitate hotel transactions, connect buyers and sellers, and provide related services.
- Communicating with you: To respond to your inquiries, provide information about our services, and send you updates and marketing communications.
- Improving our website: To analyze website usage, optimize our content, and enhance your user experience.
- Marketing and advertising: To personalize and display advertisements and other content for you, and to market our products and services to you.
- Security and fraud prevention: To protect the security and integrity of our website and business, and to detect and prevent fraud.
- Legal compliance: To comply with applicable laws, regulations, and legal processes.
Sharing of Personal Information
We may share your personal information with the following categories of third parties:
- Service providers: We may share your information with third-party service providers who assist us in providing our services, such as website hosting, data analysis, and marketing.
- Business partners: We may share your information with our business partners, such as other hotel brokers or financial institutions, to facilitate transactions.
- Legal authorities: We may disclose your information to legal authorities when required by law or to protect our rights and interests.
- Other parties with your consent: We may share your information with other parties with your consent.
Your Rights Under the CCPA
If you are a California resident, you have certain rights regarding your personal information under the CCPA, including the right to:
- Right to Know: Request information about the categories of personal information we have collected about you, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting the personal information, the categories of third parties with whom we share personal information, and the specific pieces of personal information we have collected about you.
- Right to Delete: Request the deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: Opt-out of the sale of your personal information. We do not sell your personal information.
- Right to Correct: Request that we correct inaccurate personal information we have about you.
- Right to Non-Discrimination: Not be discriminated against for exercising your CCPA rights.
How to Exercise Your Rights
To exercise your CCPA rights, please contact us by:
Email: tommy@firsthotelsusa.com
Phone: 714-728-6564
Mail: 140 S Flower St, #200, Orange, California 92868
We will respond to your request within the timeframes required by law. We may need to verify your identity before we can process your request.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and, if the changes are significant, we may provide a more prominent notice.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: tommy@firsthotelsusa.com
Phone: 714-728-6564
Mail: 140 S Flower St, #200, Orange, California 92868